The university has gone through numerous documenting and operational procedures to improve its Quality Management System, satisfy requirements of relevant interested parties, and provide quality education and innovative research aligned with sustainable development and client satisfaction.
The ISO 9001 certification means that the university fulfilled the requirements in ISO 9001 and passed the evaluation of the university Quality Management System (QMS) in terms of effectiveness and the right implementation of improvements.
The ISO 9001:2015 certification came after the university followed the 24 Opportunities for Improvement (OFI) and recommendations presented by TUV Rheinland team led by Mary Grace Balobalo on October 22-23, 2018.
Having this new standardization program, it provides the BSU many benefits including better process integration, and improved staff and students engagement. It also helps in the better decision making, improvement of customer satisfaction and improvement in the credibility and image of the university.
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